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Human Adaptive Intelligence: Building Human Capability in the Age of AI

07 October 2026
Executive edition

Human Adaptive Intelligence

As AI becomes more powerful, the challenge is not only how quickly organisations adopt the technology, but whether people are developing the capability to keep pace with it.

This white paper explores the role of trust, mutuality, judgement and accountability in the age of AI. Drawing on pilot training, the QF32 experience and 1,500 documented AI transitions, it shows that the greatest risk appears when technology moves faster than the people expected to use, question and take responsibility for it.

The central idea is simple: AI should strengthen human capability, not weaken it. People need to remain connected to the decisions, able to challenge the system, apply judgement and contribute meaningfully to the work.

Read the full white paper to explore how we can build human capability alongside AI.

About the Author

Matthew Byrne

Matthew Byrne is Program Director of the AGSM General Manager Program at UNSW Business School, co-author of Mutuality: The Future of Trust and author of The 5th Revolution: Human Intelligence in the Age of AI. He leads the White Whale research programme on AI implementation.

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