Mutuality: the Future of Trust: The Executive’s Handbook, Enabling Mutuality to Cognitively Transform Organisations
In today’s organizations and society, two major challenges stand out: declining trust and the need to adapt to increasing complexity. Research highlights a shift from judgment and dependability to relational trust, built on mutuality—principles fostering deep social bonds through care, support, and shared responsibility. True mutuality requires cognitive evolution, not just behavioral change. After two decades of research, we’ve identified six archetypes that hinder relational trust, limiting safe and productive workplaces. This book offers practical strategies to navigate challenges, drive transformation, and boost organisational effectiveness.
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Mutuality: The Future of Trust by Matthew Byrne and Denis Jenkins